Tverdushka Tatiana - Ph.D. in Economics, Associate Professor, Department of Business Administration, International Institute of Business, Trainer-Consultant, REFA-International, Academic Head of the Production Management Certification Program (REFA International Union).

Personal competences: production processes management, production systems planning, optimal staff number specification, work processes regulation, building a remuneration system, practical HR-expertise in people management.

Work experience: development and delivery of the courses “Operational Management”, “Personnel Management”, “Organization and Management of Production Systems and Processes” (REFA) at Ukrainian MBA and REFA International programs  in the Business School “International Institute of Business”. Development and adaptation of corporate programs (network of restaurants "Mafia", "Novaya Pochta", Leoni Waering Systems, Yadzaki Ukraine, SE Bordnetze-Ukraine, Electrocontact-Ukraine, Genterm-Ukraine, Poltava GOK, Motordetal Pravex, etc.). Head and participant of consulting projects in Ukraine and Germany. Author of over 50 publications in general and operational management.

Education: Kiev National Economic University, Ph.D. (Economy); St. Petersburg State University, graduate school (management); Federal Union REFA in organization of workflows, production and development of enterprises, Germany, certification (REFA-trainer;) National Technical University of Ukraine (Igor Sikorsky Kyiv Polytechnic Institute), master (organization management).

Internship and training in leading international organizations and business schools: Consulting company SDZ, Dortmund; REFA Union, Darmstadt; RWTH Aachen University, Aachen (Germany); Warsaw school of economics (Poland); Grant MacEwan College (Canada).